“k2d had been working with us for some time before the full redesign took place. So, I was surprised when their first step was to interview all the stakeholders. By now, they must have had their own sense of who we were, but they still took the time to make sure they were getting everyone’s vision for this project.”
First, k2d stabilized the existing MS Focus website and developed two smaller ancillary websites for MS Focus (MS Focus Radio and MS Focus Magazine). Next, k2d set out to create a brand-new, highly functional main website that brilliantly catered to the needs of the MS community, and the nonprofit employees who dedicate their lives to supporting them.
We immediately switched MS Focus into Kentico, an enterprise-level content management system that’s powerful, easy to use, and reliable. We also developed an incredibly simple interface and navigation system to ensure quick, easy access to information.
“I never had a situation where, if something was urgent, I couldn't get through to someone right away. And in terms of letting me know where things were — they were always on top of it.”
One of the major issues with the previous site was its convoluted workflows and donation process. Right away, we knew we wanted to correct these issues by making the user experience a clean and highly visual guided experience. Instead of titled tabs, we designed large icons to connect visitors with the right pages. We also added a large, easy-to-access donation box on the homepage and expanded the payment option to include PayPal. The new system walks visitors through every process and delivers the same user experience no matter the device or screen size.
“Their unique user focus really showed throughout the entire redesign process. k2d fully grasped what was needed and did a great job conveying those needs in the look and function of our site.”
- Other key features of the new MS Focus website include:
- BoIA, Section 508 and WCAG compliance
- Custom lending library
- Event automations and registration
- Finance system data transfer